Upcoming Seminars:

Documentation and Payment Issues in Outpatient Physical Therapy: Assuring Compliance & Avoiding Fraud and Abuse
October 16-17, 2008 — Great Wolf Lodge, Mason, Ohio
Payment & Policy Challenges in Outpatient Physical Therapy: Tools for Success in 2008 & Beyond!
October 24-25, 2008 — Raleigh-Durham, North Carolina
Audio Conference: The Advanced Beneficiary Notice: How to Legally Collect Cash from a Medicare Patient
September 9, 2008 — Partnership with APTA Chapters
Audio Conference: The OIG Self Disclosure Protocol: Should You Notify the Government if you suspect a Problem, and How to Minimize Your Risk of an Audit
October 7, 2008 — Partnership with APTA Chapters
Audio Conference (2 Part): Part 1: Establishing a Fee Schedule for your Facility: Using the Medicare Resource Based Relative Value Scale (RBRVS) as a Guide
November 11, 2008 — Partnership with APTA Chapters
Audio Conference (2 Part): Part 2: Determining Your Cost per Visit: Understanding Basic Financial Statements and Answering the Question: Should I Sign This Payer Contract?
November 18, 2008 — Partnership with APTA Chapters
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Expertise & Consulting Services — Practice Management
The substantial time and money invested by a physical therapist to learn technical skills and patient management may be meaningless unless he or she also learns how to manage and control a business. Although in some cases practice management may only occupy a small portion of your daily activities, the efficient and effective management of these responsibilities will make the difference between success and failure in practice. Although successful practice management is so critical, most physical therapists and health care providers do not focus nearly as much attention on learning or staying current with these skills as they do with clinical management techniques. Whether in a small private practice, large multi-site facility, hospital physical therapy department, or any outpatient physical therapy provider, effective practice management is critical to overall practice success. In the process of managing the operations of any practice, it is important to maintain a “50,000 ft view”, that provides a more global perspective on daily operations while at the same time ensuring that the individual processes responsible for business success are managed efficiently and effectively. Providing an independent and objective analysis of operations can assist even the best manager in assuring that their operations are consistent with community and professional standards as well as applicable rules and regulations. RCRI can assist in assessing your facility’s areas of potential risk and needed improvement with regard to the following:

  • Analysis and assessment of current practice/facility administrative and clinical management processes particularly as related to productivity and efficiency


  • Assessment of current policy and procedure manual to review for compliance with federal regulations and Medicare program requirements


  • Analysis of critical practice statistics to ensure essential data is available to rehab management and to foster an improved understanding of its application in practice management


  • Assessment of documentation, coding, and billing compliance


  • Assessment of current facility/practice documentation format


  • Assistance in developing templates to promote efficiency in documentation and support the reimbursement of rehab services


  • Assessment of clinic productivity, staffing models, and staffing ratios and identification of alternate staffing models to respond to current payment policy


  • Assessment of current administrative and professional job descriptions related to organizational structure to effectively evaluate efficiency and performance of staff


  • Assessment of appropriate use of physical therapist assistants and other support personnel consistent with federal and state laws and regulations


  • Assessment of financial management systems including budget and revenue analysis, financial reporting mechanisms, and statistical analysis of financial/productivity benchmarks


  • Assistance in the identification of potential practice development opportunities for existing practices


  • Assistance with administrative and management issues specific to new and expanding practices


  • Assistance with development of systems/infrastructure for efficient and effective practice management and administration


  • Develop strategies to assist practice owners in designing practice equity opportunities for therapist employees, such as adding partners to existing practices


  • Identify compensation models that encourage staff efficiency and effectiveness while insuring financial success of the practice


  • Provide resources to assist in the process of selling or buying a practice


  • Assistance in development of exit strategies